1. What is responsible gaming?
Responsible Gaming means treating gaming purely as entertainment — not as a source of income, not as a solution to problems, and not as something that should take centre stage in your life. ag666 believes that every player has the right to a controlled, healthy, and enjoyable gaming experience.
Online gaming is growing rapidly in Bangladesh. From young adults to working professionals, everyone is playing on mobile. But to make sure this enjoyment never turns into addiction, our Responsible Gaming Following the guidelines is essential.
ag666At ag666, we believe a happy player is one who knows when to stop. Playing within your limits makes the experience far more enjoyable. That's why we're always here with the right information, the tools you need, and expert support.
2. Signs of problematic gaming
Many people don't realise when their gaming habits are becoming a problem. Watch out for the following signs in yourself or someone you know:
Financial warning signs
Chasing losses by placing more bets; borrowing money or draining savings to fund gaming; spending beyond your daily budget; hiding money from family.
Behavioural warning signs
Being unable to stop gaming; spending less time with family or friends; losing focus on work or studies; feeling restless or irritable when not gaming.
Warning Signs to Watch Out For
Lying or keeping secrets about gaming; reacting with anger or distress after a loss; using gaming as an escape from everyday problems.
3. Self-assessment
Take a moment to honestly consider the questions below. They will help you understand where your gaming habits currently stand.
1. How many days in the past month did you spend more than your set budget?
2. Have you placed more bets to chase losses after losing?
3. Has gaming caused problems in your relationships with family or friends?
4. Do you feel restless, irritable, or anxious when you are not gaming?
4. Limit-setting tools
ag666 Every player is provided with a range of effective tools to manage their gaming habits. These tools can be activated anytime from your account settings.
| Limit Type | Description | Takes effect | Status |
|---|---|---|---|
| Deposit limit | Set a maximum daily, weekly, or monthly deposit amount. | Immediate | Active |
| Loss Limit | Play stops automatically once you reach a set loss amount. | Immediate | Active |
| Session Time Limit | Decide in advance how long you will play in a single session. You will receive an alert when the time is up. | Immediate | Active |
| Reality Check | Your session time and spending will be displayed on screen at regular intervals. | Immediate | Active |
| Cooling-off period | Take a break of 24 hours to 30 days — your account will be locked during this period. | Within 1 hour | Notify Support |
| Self-Exclusion | Option to close your account for 6 months or permanently. | Within 24 hours | Notify Support |
5. Self-Exclusion
If you feel that gaming is having a negative impact on your life, Self-Exclusion This is the strongest step you can take. It is an act of courage — not weakness.
Steps to activate self-exclusion:
Make a Decision
Decide how long a break you want — 6 months, 1 year, or permanently.
Email [email protected]
Use the subject line "Self-Exclusion Request" and include your account details along with your preferred duration.
Get Confirmation
The ag666 team will lock your account within 24 hours and send you a confirmation by email.
Review at End of Period
Once your self-exclusion period ends, you must actively request to reactivate your account. It will not be reinstated automatically.
6. Parental Controls
ag666 Strictly follows an 18+ policy. If children or teenagers in your household share the same device, you should take a few precautionary steps:
- Password Protection: Use a strong password for your ag666 account and avoid saving it on your device.
- Disable auto-login: Disable auto-login on shared devices.
- App lock: Use an app lock or fingerprint lock on your mobile device.
- Child Safety Software: Install parental control software on your device.
- Open conversation: Be open with your family about your online gaming.
7. Where to get help
Problem gambling is a health issue — there is nothing to be ashamed of. Seeking help at the right time is the smart thing to do.
Support through ag666:
- Email: [email protected] (response within 24–48 hours)
- Set limits and self-exclude from Account Settings
- Live Chat Support (available when logged in to the site)
Support for problem gaming in Bangladesh:
- Kaan Pete Roi: Mental Health Support Helpline — 01779-554391
- Moner Bondhu: Online counselling services — for stress and addiction
- National Institute of Mental Health (NIMH): Specialist treatment services in Dhaka
- Family or a trusted friend: Talk to someone you trust
8. ag666's commitment to responsible gaming
ag666 More than just a gaming platform — we want to build a responsible community. Our Responsible Gaming Under this programme, we make the following commitments:
- Age verification is mandatory for every registration.
- All gaming tools are free and easily accessible.
- No marketing messages will be sent during the self-exclusion period.
- Our staff receive regular Responsible Gaming training.
- Players showing signs of problem gaming are referred to professional support.
- All gaming advertisements include an 18+ warning.