1. Introduction

ag666 a trusted online gaming platform that places the highest priority on protecting your personal information. This Privacy Policy This explains what information is collected when you use the ag666 website, mobile app, and related services, how that information is used, and how securely it is stored.

By using any service on ag666, you Privacy Policyyou are considered to have accepted the terms set out therein. This policy has been written with Bangladeshi users in mind, in plain and accessible language. In the event of a legal dispute, the English version shall prevail.

This Privacy Policy ag666's Terms and Conditionsis part of -. Together, the two documents provide a complete picture.

Ag666 believes that transparency is essential to earning user trust. We therefore commit that your information will never be sold, used without your knowledge, or retained beyond what is necessary.

2. What Information We Collect

Ag666 collects only the information genuinely required to deliver its services, maintain security, and meet legal obligations. The three categories of data collected are outlined below:

A) Information Provided Directly (what you give us)

  • Identity Information: Full name, date of birth, and gender.
  • Contact Information: Email address, mobile number, and residential address.
  • Payment Details: bKash/Nagad/Rocket number (for transaction processing only).
  • KYC Documents: Copy of national ID or passport (for identity verification).
  • Profile Information: Username, preferred language, and gaming preferences.

B) Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Log Data: IP address, login time, and session duration.
  • Gaming Data: Betting history, game preferences, and win/loss records.
  • Cookies & Tracking: Site usage behavior, page views, and click data.

C) Information Received from Third Parties

  • Transaction confirmation details received from payment processors.
  • Risk assessment information from fraud prevention agencies.
  • Identity verification information received from KYC verification service providers.
Type of Information Purpose Retention Period
Identity & Contact Account Management For the lifetime of the account + 5 years
KYC Documents Identity Verification 7 years after account closure
Payment Information Transaction Processing 5 years after the transaction
Gaming Log Dispute Resolution 3 Years
Cookie Data Site Improvement Up to 12 months

3. How Your Information Is Used

ag666 Collected data is used only for the specific purposes listed below. No data is used for any purpose outside this list:

  • Account Management: Completing registration, verifying login, and managing your profile.
  • Transaction Processing: Confirming deposits and withdrawals, and processing payments.
  • Security & Fraud Prevention: Identifying suspicious activity and detecting multiple accounts.
  • Customer Support: Addressing your questions and resolving your complaints.
  • Legal Obligations: Completing regulatory reporting and KYC as required by governing authorities.
  • Service Improvement: Analyzing usage patterns to improve the site experience.
  • Promotional Communications: Offers and updates are sent only with your consent.
ag666 never sells your data to advertising networks or data brokers.

4. Who Your Information Is Shared With

ag666 In specific situations, limited information may be shared with trusted third parties — always under strict data security agreements:

  • Payment Processors (bKash, Nagad, Rocket): Only the information necessary to complete a transaction is shared with the relevant parties.
  • KYC Verification Services: Specific documents are shared for the purpose of identity verification.
  • Security & Fraud Prevention Agencies: To assist in investigating suspicious activity.
  • Legal Authorities: Information may be disclosed in response to a valid court order or regulatory authority request.
  • Game Software Provider: Only the minimum information necessary to deliver the gaming experience is shared.
All third-party partners of ours Privacy Policyare contractually bound to meet -'s standards. They are not permitted to use your information for their own purposes.

5. Cookie Policy

ag666 Cookies and similar tracking technologies are used on the website and app. Cookies are small data files stored on your device that help improve your experience on the site.

Cookie Types:

  • Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Used to understand site usage statistics — you can disable this if you wish.
  • Marketing Cookies: Activated only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

6. Your Rights

ag666As a user of -, you have the following rights regarding your personal information:

  • Right to Access Your Data: You may request to know what personal information ag666 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Object: You may object to your data being used for marketing or profiling purposes.
  • Right to Data Portability: You may request a copy of your information in a portable format.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 business days.

In certain cases, legal obligations may prevent us from fulfilling a request in full. For example, anti-money laundering laws require transaction records to be retained for a specified period.

7. Data Security Practices

ag666 We follow industry-leading technologies and practices to keep your data secure:

  • SSL/TLS 256-bit Encryption: All data transmissions are encrypted.
  • Database Encryption: All stored data is kept in an encrypted state at all times.
  • Firewall & Anti-DDoS Protection: Active measures to prevent cyberattacks.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Periodic reviews conducted by independent third-party experts.
  • Staff Training: Only authorized personnel have access to sensitive data.
  • Data Backup: Regular backups are stored securely on protected servers.
In the event of a security breach, affected users will be notified within 72 hours.

8. Children's Privacy

ag666The services of - are intended exclusively for adults (18 years of age or older). We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian becomes aware that their child has registered on ag666, please contact us immediately at [email protected]. We will promptly close the account and delete all associated data.

We verify age at registration through date of birth and the KYC process. To ensure responsible gaming, please visit our Responsible Gaming Please also read this page.

9. Changes to the Privacy Policy

ag666 If needed, this Privacy Policy reserves the right to update. In the event of changes:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Registered email addresses will be notified of any significant changes.
  • Continued use of the service after changes take effect will be considered acceptance of the updated policy.
  • In the event of a conflict between a previous and updated policy, the most recent version will prevail.
Visit this page regularly for the latest Privacy Policy You are advised to stay updated on this.

10. Contact

For any questions, concerns, or requests regarding our Privacy Policy, please contact our dedicated Privacy Team:

  • Email: [email protected]
  • Response Time: Typically within 24–48 hours
  • Language: You can reach us in both Bengali and English.

For more general questions, visit our FAQ page View or About Us Read.